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Research note: creators in AI answers

AI cites small creators, not big ones

A founder in Thingtesting's recent AI-shopping piece asked the question every brand is circling: “Does AI become Instagram, or does AI become Google?” Our citation data has a partial answer: inside shopping answers, AI is already part creator platform, and the creator economy it runs on doesn't look like the one brands are used to buying.

of AI's YouTube citations go to channels under 100K subscribers
62.5%
go to channels over a million subscribers
4.9%
of all sources are creators and communities, depending on category
6-20%

A July 2026 rollup of 21,265 resolved citations from mapou's monthly studies, across four AI assistants on one shared retrieval layer.

Contents

Up to 20% of the sources behind AI shopping answers are people, not websites

Update, September 2026: in our September runs the shared search layer stopped ranking YouTube videos, and ranked far fewer Reddit threads, for standard buying questions. Both still appear when a question asks for videos or opinions, so creators are not blocked, just ranked lower. The older models re-run that month show the same drop, so it is a change in retrieval, not in the models or the categories. The figures below come from the July runs. We will update this note once we know whether the change holds.

Every month we run frozen prompt sets through four AI assistants across consumer categories and resolve every cited source. This note rolls up 21,265 citations across beauty, credit cards, live tv, OTC allergy, and streaming: for each, what share of the sources behind the answer is a creator or community (YouTube, Reddit, TikTok, X, Substack) rather than an indexed website.

Creator and community share of AI citations, by category
CategoryCitationsCreator and community shareYouTubeReddit
Beauty6,28617%9.4%6.4%
Credit cards3,18618.2%13.1%4.9%
Live TV2,70319.7%16.5%3%
OTC allergy2,5805.7%1.2%4.1%
Streaming6,51011.2%8%2.9%

Shares are of all resolved citations within each monthly study (grounded responses only). All four assistants run through one shared retrieval layer, so these shares describe that layer's supply; native vendor search layers differ, especially on social content (measured here).

Finding 1

The creator share varies by category

Between 6 and 20 percent of the sources behind AI shopping answers are creators and communities. Live TV is the heaviest at 20 percent, mostly YouTube: cord-cutting is a how-to decision and the how-to lives on video. In the July credit card run, YouTube alone out-cited any single issuer's own website.

What this means for brands. If AI answers shape your category, up to 20% of the shelf may be people, not pages. Those creators and threads belong on the same list as the review sites you already track.

Finding 2

Channels under 100K subscribers take 62.5% of AI's YouTube citations; million-plus channels take 4.9%

Of the 1,812 YouTube citations where we resolved channel size: channels under 100K subscribers take 62.5% of citations (361 channels); channels over a million subscribers take 4.9% (28 channels). The mid-tier takes the rest (32.6%). Retrieval rewards specific, recent, question-shaped videos, not audience size.

Share of AI's YouTube citations by channel size
Under 100K subscribers (361 channels)62.5%
100K to 1M subscribers (97 channels)32.6%
Over 1M subscribers (28 channels)4.9%

1,812 YouTube citations with resolved channel size. No per-creator detail published.

What this means for brands. The influencer pricing model, which is priced on reach, is mispriced for this channel in both directions. Audience size is not what gets a video cited.

So, Instagram or Google? Inside the answer, neither exactly

AI assembles shopping answers from a mixed shelf where creators and communities held a minority share that varies by category, where tiny channels out-cited mega-channels, and where whole platforms can enter or leave the supply in a month. For a brand, the practical reading: the creators worth knowing are the ones AI actually cites in your category, and that list does not match the one reach-based influencer tools produce.

What this means for brands. Build your creator list from what AI cites in your category, not from subscriber counts.

How the retrieval layer shapes these shares

How we measured this

Sources
Resolved citation sources from mapou's monthly studies (beauty, credit cards, live tv, OTC allergy, and streaming), first run only. Creator and community platforms are YouTube, Reddit, TikTok, X, Instagram, Substack and Medium.
Shares
Shares are of total resolved citations within each study, grounded responses only.
Retrieval layer
All four assistants run through one shared retrieval layer, so these shares describe that layer's supply. Native vendor search layers differ, especially on social content (measured here).
Channel size
YouTube citations are bucketed by channel subscriber count across all studies with reach data. Aggregates only: no creator names are published. The per-creator detail lives in mapou's Source Intelligence.

All research

See who AI cites about your brand

mapou measures how AI assistants alter commercial decisions inside high-intent consumer categories. The per-creator citation detail behind this note lives in mapou's Source Intelligence.

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